On-call technical assistance

We protect your store against breakdowns and faults

Your local supplier or refrigeration technician can't solve a problem or is simply unavailable? Get Arneg on-call technical assistance.



If you operate one or more stores, our on-call technical assistance contract ensures the complete availability of Arneg's authorised assistance centres.

Our authorised technicians are always on call to help resolve breakdowns and faults in your refrigerated cabinets and refrigeration systems.

With this contract, you benefit from special Arneg call-out fees as well as top-quality technical assistance.


Benefits and features you will not want to do without:

  • On-call intervention
  • Selected and qualified Arneg service centres for top-quality maintenance
  • Fixed and advantageous call-out costs



Arneg on-call technical assistance includes the service: 

Arneg Connect

Arneg Connect provides professional assistance for your store, 24 hours a day, 365 days a year.

The service lets you make voice calls to request assistance through a centralised virtual platform.

Every time you make a call, you will be put in touch with a technical assistance and support operator dedicated to your own store.

Service currently available only in Italy